Residential Mail

Mail and Package Services is responsible for mail delivery throughout the residence halls, as well as faculty and staff offices.
Residential Mail – Servicing Undergraduate Students living on-campus and leased-property addresses through Northeastern.

Speare Mailroom

Package Pick-up Hours

Monday-Friday, 8AM – 8PM

Saturday, 10AM – 4PM

Sunday – CLOSED

Residential Mail

Columbus Mailroom

Package Pick-up Hours

Monday-Friday, 8AM – 8PM

Saturday, 10AM – 4PM

Sunday – CLOSED

Residential Mail

Faculty/Staff Mail Services

Monday-Friday, 8AM – 6PM

Saturday and Sunday – CLOSED

Questions or concerns? Review our FAQs.
When addressing mail and packages, do not forget to include the resident’s full name and mailbox number. Always use the complete mailing address. Mail and packages received with missing or incorrect name or address information will be subject to delivery delays.

As per our policy, ResMail does not accept perishable packages. Please see the FAQs for details.

For students living in residence halls, please ask anyone sending you mail or packages to use your complete campus address and the 02115 ZIP Code for the Speare side of campus and the 02120 ZIP Code for the Columbus Side campus to ensure timely and accurate delivery.

Most Northeastern-owned residence halls have mail delivered by ResMail. However, all leased properties and some Northeastern-owned facilities are served directly by the U.S. Postal Service (USPS).

Off-campus housing is not handled by ResMail.

Mail Services Inquiry Form

Please fill out as much of the information as possible on the form. This will assist resmail in quickly handling your issue. You should receive a response from the resmail team within 24 hours for an update to your issue. If you have not, please call the mail room directly at 617-513-5178 for student mail or 617-373-2114 for faculty/staff mail:
Contact Us

Student/Faculty Information

Please select appropriate response below:

Please fill out the required information.

Provide full tracking number based on carrier. Shipper information should include Name of Shipper.

Please fill out the required information:

Please note that for mailbox keys, key replacement or mailbox repairs, you must contact your RA to put in a work order with facilities and can take up to 2 weeks to complete. If you cannot access your mailbox, please select the appropriate response:
If you have not been assigned a mailbox please provide hall information and resmail will assist in getting your mailbox assignment.

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